Kaitlyn Kinslow
Norman,OK
Summary
Motivated individual with strong communication, adaptability, and problem-solving abilities. Demonstrates reliability and initiative in diverse environments. Eager to contribute positively to team objectives and support workplace success.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Kelly Educational Staffing
Norman, OK
01.2026 - Current
- Managed classroom environments to support student learning and engagement.
- Adapted lesson plans to accommodate diverse learning styles and needs.
- Collaborated with teachers to implement instructional strategies effectively.
- Maintained classroom order by enforcing school policies and procedures.
- Developed positive relationships with students, fostering a supportive atmosphere.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Supported individualized education plans by adapting lesson materials and strategies for diverse learning needs.
- Implemented behavior management techniques to foster a positive classroom environment.
- Supported students'' social-emotional development through modeling appropriate behaviors, facilitating group discussions, and providing one-on-one counseling when necessary.
Sales Associate/Assistant Manager
Spirit Halloween Store
Norman, OK
08.2023 - 11.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and visual merchandising standards for optimal presentation.
- Processed sales transactions accurately using point-of-sale systems to ensure efficiency.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Conducted inventory checks and replenished stock levels to maintain product availability.
- Trained new associates on store policies, procedures, and customer service best practices.
- Resolved customer complaints promptly, fostering positive relationships and retention.
- Implemented promotional displays to highlight seasonal merchandise and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Schlotzsky's Deli
Norman, OK
01.2023 - 03.2023
- Provided exceptional customer service, ensuring a welcoming and friendly environment for patrons.
- Processed customer orders efficiently, utilizing point-of-sale systems to ensure accuracy.
- Assisted in training new associates on menu offerings and service protocols.
- Maintained cleanliness and organization of dining areas, enhancing overall guest experience.
- Processed customer transactions accurately using point-of-sale systems.
- Trained new employees on store policies and effective sales techniques.
- Assisted customers with menu selections, providing exceptional service to enhance satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
Education
High School Diploma -
Norman High School
Norman, OKSkills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Classroom organization
- Group and individual instruction
- Safety awareness
- Elementary education
- Special education
- IEP documentation
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Critical thinking
- Active listening
- Data entry
Timeline
Substitute Teacher
Kelly Educational Staffing
01.2026 - Current
Sales Associate/Assistant Manager
Spirit Halloween Store
08.2023 - 11.2025
Sales Associate
Schlotzsky's Deli
01.2023 - 03.2023
High School Diploma -
Norman High School