Summary
Overview
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Kaitlyn Lopez

Mesa,AZ

Summary

Proactive and customer-oriented professional with a track record of enhancing customer satisfaction. Excelled in cash handling and customer service, demonstrating exceptional communication and empathy. Achieved high accuracy in financial transactions, showcasing strong attention to detail and integrity. Skilled in time management and multitasking, effectively improving operational efficiency. Professional and industrious receptionist bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Overview

3
3
years of professional experience

Work History

Cashier

Taco Bell
06.2022 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Receptionist

Herbal Nail Bar
10.2024 - 12.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Queen Creek Unified School District
Queen Creek
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Cash handling
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Order taking
  • Attention to detail
  • Telephone skills
  • Data entry
  • Greeting and seating clients
  • Schedule management
  • Calendar management

Interests

Currently finishing up cosmetology school, I gained comprehensive training in hair styling, skincare, makeup, and nail care, along with hands-on experience working with diverse clients The program helped me develop strong technical skills, attention to detail, and an ability to stay current with industry trends I am eager to apply my passion for beauty and creativity in a professional setting, and I am committed to providing excellent service while continuing to grow and learn in the field

Timeline

Receptionist

Herbal Nail Bar
10.2024 - 12.2024

Cashier

Taco Bell
06.2022 - 01.2025

High School Diploma -

Queen Creek Unified School District
Kaitlyn Lopez