Kaitlyn McBrayer
Prattville,AL
Summary
Dedicated Student Physical Therapist Assistant focused on cultivating positive patient relationships and providing long-term rehabilitation. Skillful in pain management and return to function for numerous conditions. Communicative and reliable team member well-versed in collaborating with various medical professionals. Advises and supports patients and families on issues related to physical rehabilitation.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
The Center For Pain
06.2021 - 12.2022
- Coordinated patient scheduling, check-in, check-out, and payments for 80-120 patients daily.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Shift Supervisor
CVS Pharmacy
12.2020 - 06.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Certified Tanning Consultant
Electric Sun Tanning Salon
04.2019 - 04.2021
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
- Updated computer system with client schedules, inventories and spa information.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Staff Member
Marcos Pizza
06.2018 - 04.2019
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Topped pizzas with correct ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Established positive relationships with customers and other staff members
Education
Physcial Therapist Assistant -
Southern Union State Community College
Valley12.2023
Skills
- HIPAA Requirements
- Massage Therapy
- Therapeutic Exercise
- Body Mechanics
- Joint Mobilization
- Orthopedic Rehabilitation
- Sports Injuries
- Gait Training
- Balance Disorder
- Patient Screening
Timeline
Medical Receptionist
The Center For Pain
06.2021 - 12.2022
Shift Supervisor
CVS Pharmacy
12.2020 - 06.2021
Certified Tanning Consultant
Electric Sun Tanning Salon
04.2019 - 04.2021
Staff Member
Marcos Pizza
06.2018 - 04.2019
Physcial Therapist Assistant -
Southern Union State Community College
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