Kaitlyn Miller
Memphis,MO
Summary
Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Scotland County Memorial Hospital
Memphis, MO
07.2023 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Assisted with preparing daily cash reports for accounting department.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Collaborated with other departments to ensure quality customer service was delivered.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Paraprofessional
Scotland County R1 Preschool
Memphis, MO
10.2022 - 07.2023
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Helped implement behavior management strategies for individual students.
- Organized field trips and other school activities as requested by teachers or administrators.
- Ensured that all safety regulations were followed in the classroom environment.
- Developed creative learning activities that engage all types of learners.
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Supplied one-on-one attention to each student during group activities.
- Assisted children at stations during small-group learning periods.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Distributed textbooks, workbooks, papers and pencils to students.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Attended in-services, workshops and seminars.
- Organized and labeled student materials when setting up classrooms.
- Instructed students on usage and care of equipment to prevent injuries.
- Took class attendance and recorded absences.
Education
Bachelor of Arts - Elementary Education
Western Governors University
Salt Lake City, UT09-2023
Associate of Arts - General Studies
Moberly Area Community College
Kirksville, MO05-2018
High School Diploma -
Scotland Co. High School
Memphis, MO05-2016
Skills
- Registration and Admissions
- Registration management
- Pre-Admission Requests
- Problem-Solving
Timeline
Patient Access Representative
Scotland County Memorial Hospital
07.2023 - Current
Paraprofessional
Scotland County R1 Preschool
10.2022 - 07.2023
Bachelor of Arts - Elementary Education
Western Governors University
Associate of Arts - General Studies
Moberly Area Community College
High School Diploma -
Scotland Co. High School
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