Kaitlyn Moore
Waxahachie,TX
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
The Groove
San Marcos, TX
06.2023 - 12.2023
- Ensure optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly, and with a positive attitude
- Managed orders and accompanying financial transactions using digital POS system
- Knowledgeably recommended menu Items based on customer needs and preferences, including upselling dishes and drinks
- Negotiated resolved customer concerns
- Ensure maintenance of food in accordance with standards and guidelines
Server
Texas Roadhouse
San Marcos, TX
01.2022 - 11.2022
- Ensured optimal guest experience by seating guests, and taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
- Managed orders accompanying financial transactions using digital POS system
- Knowledgeably recommended menu items based on customer needs and preferences, including upselling dishes and drinks
- Negotiated resolved customer concerns
- Ensured maintenance of food hygiene in accordance with standards and guidelines
Sales Associate
JCPenney
Waxahachie, TX
02.2019 - 04.2020
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty
- Offered customers current product and service information to ensure brand awareness
- Assisted 50+ daily customers and checkout, answering outstanding questions
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Education
Some College (No Degree) -
Texas State University
San Marcos, TXSkills
- Conflict Resolution
- Time Management
- Detail oriented
- Communication Skills
Timeline
Server
The Groove
06.2023 - 12.2023
Server
Texas Roadhouse
01.2022 - 11.2022
Sales Associate
JCPenney
02.2019 - 04.2020
Some College (No Degree) -
Texas State University