Kaitlyn Ortiz
Parsippany,NJ
Summary
Motivated and dedicated Rutgers University undergraduate biology student, with over three years of customer service experience. Looking for a part-time, medical-related internship to gain the necessary experience in both administrative and clinical settings. I am interested in pursuing a career in dermatology, and I am working towards earning my EMT certification to gain hands-on clinical experience and contribute effectively in healthcare.
Overview
5
5
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
Paramus, NJ
07.2022 - Current
- Welcome guests in a friendly and professional way, like how the front desk greets patients.
- Work as part of a team to keep things running smoothly, like working with medical staff.
- Handle payments and keep track of receipts, which are useful for patient check-ins and billing.
- Solve customer issues quickly and politely, just like helping patients with scheduling or questions.
- Recall food and drink items, and specials, showcasing abilities to quickly learn.
Crew Member
Wendys Fast Food
Wayne, NJ
03.2020 - 06.2021
- Followed health and safety guidelines, reflecting the attention to detail needed in a medical setting.
- Processed orders and handled cash transactions accurately, aligning with handling patient payments and billing.
- Worked in a fast-paced environment, maintaining organization, which is essential for managing a busy medical office.
Education
High School Diploma -
Passaic County Technical-Vocational Schools
Wayne, NJ06-2023
Bachelor of Science - BA Biology
Rutgers University
Newark, NJSkills
- Sales techniques
- Customer service
- Team collaboration
- Cash handling
- Effective communication
- Task prioritization
Timeline
Server
Darden Restaurants, Olive Garden
07.2022 - Current
Crew Member
Wendys Fast Food
03.2020 - 06.2021
High School Diploma -
Passaic County Technical-Vocational Schools
Bachelor of Science - BA Biology
Rutgers University
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