Kaitlyn Raavel
Everett,WA
Summary
Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve GUESTS and meet demand. Always ready to help others and reliable in keeping bar/Restaurant organized, stocked and ready for customers.
CERTIFIED TEAM PLAYER
Overview
1
1
Certification
Work History
Bartender
Captain Whidbey Inn
Coupeville , Washington
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Developed good working relationships with fellow employees through effective communication.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Resolved customer complaints in a professional manner.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Completed regular bar inventories and daily requisition sheets.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
Banquet Server
Captain Whidbey Inn
Coupeville , Washington
- Totaled checks and used cash register to accept payment for services.
- Stocked server areas with supplies before, during and after shifts.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Cleared away used plates and utensils following end of meal service.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Greeted guests upon arrival and provided assistance throughout the event.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Carried trays of food items from kitchen to dining areas.
Server
Orlando's Southern BBQ
Oak Harbor, Washington
- Assisted staff by serving food and beverages or bussing tables.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Stocked server areas with supplies before, during and after shifts.
- Packaged and bagged cooked food and prepared items.
Education
GED -
Whatcom Community College
Bellingham, WASkills
- Bar restocking
- Classic cocktails
- Service-oriented mindset
- Point of sale systems
- Beverage preparation
- Food running
- Menu memorization
- Preparing garnishes
- Food service
- Clear and effective communication
Certification
- Mast certification
- Bar starts certification
- CPR certification
References
References available upon request.
Timeline
Bartender
Captain Whidbey Inn
Banquet Server
Captain Whidbey Inn
Server
Orlando's Southern BBQ
GED -
Whatcom Community College