Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Ramsey

Athol,ID

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Attentive DSP/Mentor passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.

Overview

7
7
years of professional experience

Work History

Lead Sales Key Holder

Dollar General
06.2023 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Lifeguard/Swim Instructor

Goldfish Swim School
08.2022 - 09.2022
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Taught children from 3months to 13years old how to swim and the importance of water safety.
  • Attentively monitored swimmers to identify distress.
  • Provided friendly customer service to guests and addressed concerns.

DSP/Mentor

SL Start
09.2020 - 12.2021
  • I was a in-home caregiver I help with teenagers and adults will special needs in their every day activities. Hygiene, cleaning, cooking and other small tasks.
  • it was my job to help them become independent within their abilities and help them grow in confidence that they where able to do task on their own.
  • Promoted positive relationships between DSP and other peers and adults to encourage social resilience and connection.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.

CNA

Life Care Center
10.2018 - 05.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Customer Service Representative

Sirius XM Radio
06.2016 - 12.2018
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Set up radio service for customers in their vehicles or their home.

Education

Medical Assisting

Carrington College
Spokane, WA
04.2024

High School Diploma -

Lakeland High School
Rathdrum, ID
06.2016

Skills

  • Behavioral Management
  • Indirect Patient Care
  • Compassionate Communication
  • Patient Relations
  • Emergency Response
  • Safety Oversight
  • Loss Prevention
  • Customer Service
  • Lead Generation

Timeline

Lead Sales Key Holder

Dollar General
06.2023 - Current

Lifeguard/Swim Instructor

Goldfish Swim School
08.2022 - 09.2022

DSP/Mentor

SL Start
09.2020 - 12.2021

CNA

Life Care Center
10.2018 - 05.2019

Customer Service Representative

Sirius XM Radio
06.2016 - 12.2018

Medical Assisting

Carrington College

High School Diploma -

Lakeland High School

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Kaitlyn Ramsey