Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
10
10
years of professional experience
Work History
Cashier
Hobby Lobby
Lakeland, FL
11.2025 - Current
Processed customer transactions efficiently at point of sale.
Assisted customers in locating merchandise and answering inquiries.
Managed cash register operations, ensuring accuracy in cash handling.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Learned product knowledge to provide informed recommendations to customers.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Paraprofessional II
Hillsborough County Public Schools
Plant City, FL
08.2023 - 11.2025
Supported instructional staff by preparing educational materials and resources for classroom activities.
Assisted students with diverse learning needs, fostering an inclusive and supportive environment.
Monitored student progress, providing feedback to teachers on individual performance and areas for improvement.
Collaborated with educators to implement individualized education plans (IEPs) effectively.
Maintained accurate records of student attendance, behavior, and academic achievements.
Trained new paraprofessionals on best practices for supporting students in various settings.
Developed strategies to enhance student engagement and participation during lessons.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Staffing Coordinator
PHR Staffing
Lakeland, FL
04.2023 - 08.2023
Coordinated recruitment processes to ensure timely placement of qualified candidates.
Managed onboarding procedures, enhancing new hire integration into organizational culture.
Streamlined communication between hiring managers and candidates, improving response times.
Assisted in developing job descriptions and specifications for diverse roles across departments.
Conducted preliminary interviews, assessing candidate qualifications against role requirements.
Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
Inventory Associate
DataScan Technologies
Tampa, FL
02.2023 - 04.2023
Conducted regular audits of inventory to identify discrepancies and improve accuracy.
Managed inventory control processes to ensure accurate stock levels and availability.
Utilized inventory management systems to track product movement and optimize storage solutions.
Collaborated with team members to streamline receiving and shipping operations, enhancing efficiency.
New Loans Associate
MidFlorida Financing
Lakeland, FL
11.2022 - 02.2023
Analyzed financing applications to ensure compliance with company policies and regulatory standards.
Developed client relationships through effective communication and timely follow-up on financing inquiries.
Streamlined documentation processes for loan approvals, enhancing efficiency and reducing processing times.
Collaborated with team members to refine operational workflows, contributing to improved accuracy in loan processing.
Customer Service Manager
Hobby Lobby
Lakeland, FL
07.2018 - 11.2022
Led customer service team in achieving high satisfaction ratings through effective training and support.
Developed and implemented strategies to enhance customer experience, resulting in increased loyalty.
Analyzed customer feedback to identify trends and drive continuous improvement initiatives.
Trained staff on conflict resolution techniques, improving team efficiency in handling complaints.
Tutor
AmeriCorps NCCC
Bartow, FL
08.2016 - 07.2018
Developed personalized learning plans to address diverse student needs and improve academic performance.
Conducted engaging tutoring sessions utilizing various educational tools and resources to enhance comprehension.
Mentored junior tutors, providing guidance on effective teaching strategies and classroom management techniques.
Collaborated with teachers to align tutoring efforts with curriculum standards and student learning objectives.
Education
Bachelor of Science - Elementary Education
Western Governors University
Salt Lake City, UT
11-2025
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Written and verbal communication
Professionalism and courtesy
Product restocking
Issue resolution
EXCELLENCE AWARD
October 2025, Application of Elementary Physical Education and Health Methods, PRESENTED TO Kaitlyn Rayborn, For exemplary work in the Application of Elementary Physical Education and Health Methods, Task 1, VICE PRESIDENT EVALUATION OPERATIONS Kirk A. Welter, wgu.edu