Hi, I’m
Kaitlyn Rodriguez
Mount Dora,FL
Summary
Accomplished Bilingual Assistant Manager with in-depth experience consistently rising through ranks and goals. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive and hardworking individual focused on continuous operational improvement. Quick learning team player with effective communication and organization skills.
Overview
5
years of professional experience
Work History
Aspen Square Management
Assistant Manager
09.2022 - Current
Job overview
- Handled tenant complaints promptly and appropriately.
- Followed up on delinquent tenants and coordinated collection procedures.
- Met and Exceeded Bad Debt and Delinquency Goals
- Performed background, reference and credit checks as part of screening process of prospective tenants.
Chili's Bar And Grill
Bartender
01.2021 - 01.2023
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Tijuana Flats
Trainer
11.2018 - 01.2021
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Education
Mount Dora High School, Mount Dora
High School Diploma
06.2020
University Overview
- Honor Roll Every Year
- 3.7 GPA
- Professional Development
Skills
- Complaint Resolution
- Social Media Marketing
- Maintained Closing Ratios
- Excelled in Bad Debt and Delinquency
- Met Occupancy Goals
- Fair Housing Mandates
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Aspen Square Management
09.2022 - Current
Bartender
Chili's Bar And Grill
01.2021 - 01.2023
Trainer
Tijuana Flats
11.2018 - 01.2021
Mount Dora High School
High School Diploma
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