Kaitlyn Scapanski
apopka,FL
Summary
Dynamic hairstylist with a proven track record at Greatclips, excelling in client consultations and hair styling techniques. Recognized for enhancing customer satisfaction through exceptional service and problem-solving skills. Quick learner adept at appointment scheduling, contributing to increased salon revenue through effective upselling strategies.
Overview
4
4
years of professional experience
Work History
Hairstylist
Greatclips
Apopka, FL
09.2022 - Current
- Assisted clients with hair consultations to determine desired styles and treatments.
- Maintained cleanliness and organization of work area, ensuring compliance with safety protocols.
- Learned and practiced various hairstyling techniques under supervision of experienced stylists.
- Supported team in inventory management, including ordering supplies and maintaining stock levels.
Retail
Cosmoprof
Apopka, FL
03.2022 - 10.2022
- Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
- Opened/closed the retail locations securely adhering to company protocols for cash handling procedures.
- Managed retail accounts to maximize customer satisfaction, loyalty, and retention.
- Increased salon revenue through upselling additional services and retail products to clients.
Barista
Dunkin' Donuts Franchising
Ocoee, FL
09.2021 - 04.2022
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Assisted customers with menu selections, providing recommendations and promoting new products.
- Operated espresso machines and coffee grinders to create customized drinks according to customer preferences.
Sandwich Artist
SUBWAY®Restaurants
Apopka, FL
06.2021 - 09.2021
- Crafted sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted customers in selecting menu items, enhancing overall dining experience through personalized service.
- Prepared ingredients daily, managing inventory levels to reduce waste and ensure product availability.
Education
Cosmetology - Cosmetology
Orange Technical College
Winter Garden, FL07.2022
High-school Diploma -
Apopka High School
Apopka, FL06.2021
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Customer service
- Problem solving skills
Timeline
Hairstylist
Greatclips
09.2022 - Current
Retail
Cosmoprof
03.2022 - 10.2022
Barista
Dunkin' Donuts Franchising
09.2021 - 04.2022
Sandwich Artist
SUBWAY®Restaurants
06.2021 - 09.2021
Cosmetology - Cosmetology
Orange Technical College
High-school Diploma -
Apopka High School