Kaitlyn Viands

• Executed data entry tasks with quality and attention to detail. Supported team members by maintaining accurate records and documentation.

• Processed and fulfilled prescription orders with precision.

• Overseeing queue triage to ensure efficient workflow management.

• Assisted customers with inquiries and issues to enhance satisfaction. Provided support to team members in resolving customer concerns.

• Managing patient appointments

• Assisted pharmacists in preparing and dispensing medications accurately.
• Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
• Provided excellent customer service by addressing patient inquiries effectively.
• Utilized pharmacy management software to input prescription orders efficiently.

• Managed patient scheduling, optimizing appointment flow to minimize wait times.
• Coordinated front desk operations, ensuring seamless communication between patients and healthcare providers.
• Trained new reception staff on office procedures and patient management systems.
• Implemented electronic health record (EHR) updates, enhancing data accuracy and accessibility.

• Implemented staff training programs to refine bartending skills and knowledge of products.
• Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
• Coordinated special event bartending, working closely with event planners to create customized drink menus and ensure a memorable experience for guests.