Kaitlyn Zay

Oversaw daily business functions to ensure smooth workflow.

• Oversaw staff scheduling to optimize workforce productivity and coverage.
• Trained and mentored team members on company policies and procedures.
• Implemented inventory management systems using s2k for inventory and scanning in vendors
• Coordinated with suppliers to maintain product availability
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Recruited and hired qualified candidates to fill open positions.

cleaned and stocked store

• managed breaks
• customer service and cash handling
• Assumed additional shifts to support team and meet staffing needs
• cooler work rotating product for first in fist out

This was a part time job at the time i was still working at fast trip but needed a little extra income

• Completed day-to-day duties for the store
• helped with the needs of customers promptly and efficiently from lottery to liquor sales
• cash handling
• cooking. this store did sell hot food