Kaitlynn Lutz
Cass City
Summary
To utilize my excellent organizational, communication, and teamwork skills in an entry-level sales and marketing position. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Sales Associate
Cleaver Corner Store
Caro
09.2025 - Current
- Operating Point of Sale System Quickly and Efficiently
- Maintaining Display Areas
- Demonstrating Superior Customer Service
Crew Member
McDonald's
Cass City
06.2025 - Current
- Serving Customers and Handles Cash/Register Transactions
- Preparing Food and Drinks Quickly and Accurately
- Keeping Work Area Clean and Organized
Crew Memebr
Ben's Fresh Market
Cass City, Michigan
05.2024 - 06.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Cass City Public Schools
Cass City, MI05-2026
Marketing and Business Management -
Tuscola Technology Center
Caro, MI09.2025
Skills
- Customer service
- Time management
- Money handling
- Goal oriented
- Communication
- Active listening
- Time management
- Creativity
- Attention to detail
- Teamwork
- Organization
- Transferable skills
- Work ethic
- Flexibility
- Empathy
- Reliable
- On time
Professional References
- Cindy Olson, Marketing Instructor, Tuscola Technology Center, 989.415.7301
- Logan Gonzales, General Manager, Cass City McDonald's, 989.872.4841
- Susan Hanby, Mathematics Teacher, Cass City High School, 989.872.2148
Awards And Activities
- DECA - A youth club for marketing students, 09/01/25, Present
- Solo and Ensemble, 01/01/24
- Varsity Letter, 05/01/25
- Academic Letter, 05/01/25
Timeline
Sales Associate
Cleaver Corner Store
09.2025 - Current
Crew Member
McDonald's
06.2025 - Current
Crew Memebr
Ben's Fresh Market
05.2024 - 06.2025
High School Diploma -
Cass City Public Schools
Marketing and Business Management -
Tuscola Technology Center
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