Kaiyah Goodwin
Augusta,GA
Summary
Results-driven leader in customer service and team management. Specializes in financial management, conflict resolution, and inventory oversight. Committed to enhancing operational efficiency and team performance while fostering a positive environment and ensuring precise financial practices.
Overview
4
4
years of professional experience
Work History
Third Key Holder/Supervisor
Claire's Stores
Augusta , GA
04.2025 - 09.2025
- Tracked inventory levels and organized merchandise displays to enhance customer experience.
- Supported daily store operations to create a welcoming environment for customers.
- Processed cash register sales while ensuring accurate financial records for accountability.
- Completed daily opening and closing store procedures.
- Provided support to staff members to achieve goals and supported progress toward goals.
Caregiver
Genitva Hospice
Kansas City, Missouri
03.2023 - 04.2024
- Assisted patients with daily living activities and personal care needs.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Maintained a clean and safe environment for patients at all times.
Receptionist
Z Hair Academy
Kansas City, Missouri
08.2021 - 10.2022
- Managed incoming calls, routing inquiries to appropriate staff to improve communication flow.
- Greeted visitors and assisted with front desk needs.
- Scheduled client appointments and coordinated services with stylists.
- Confirmed appointments promptly, enhancing client satisfaction through reliable service.
- Processed client payments and accurately handled cash register transactions to maintain financial integrity.
- Maintained cleanliness and organization in reception area and waiting room.
Education
Associate of Applied Science - Business Adminitration
Miller Motte College
Chattanooga, TN12-2026
Ceritficate - Cosmetology
Z Hair Academy
Kansas City, MO10-2022
High School Diploma -
North Kansas City High School
North Kansas City, MO05-2020
Skills
- Inventory management
- Cash handling
- Sales transactions
- Appointment scheduling
- Customer engagement
- Customer service
- Team leadership
- Communication skills
Timeline
Third Key Holder/Supervisor
Claire's Stores
04.2025 - 09.2025
Caregiver
Genitva Hospice
03.2023 - 04.2024
Receptionist
Z Hair Academy
08.2021 - 10.2022
Associate of Applied Science - Business Adminitration
Miller Motte College
Ceritficate - Cosmetology
Z Hair Academy
High School Diploma -
North Kansas City High School