KAIYLA SIMMONS
Summary
Seasoned healthcare professional with over 9 years of experience in patient support and healthcare operations. Expertise includes medical assisting, insurance verification, prior authorizations, patient scheduling, and EMR documentation. Recognized for strong communication and detail-oriented approach, effectively navigating fast-paced environments.
Actively relocating to Texas in July 2026 and available for virtual interviews.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Medical Assistant
North Oaks Health System
Hammond
05.2025 - Current
- Assist physicians with plastic and general surgery procedures
- Deliver patient care including intake, vitals, and chart updates
- Assisted healthcare providers with patient examinations and treatment procedures.
- Supported healthcare providers during surgical procedures at Surgical Associates.
- Documented patient information in Epic EMR, ensuring data integrity and accessibility for care teams.
- Coordinate scheduling, referrals, and follow-up care
- Coordinated patient scheduling and confirmed appointments, optimizing clinic workflow and patient access to care.
- Manage insurance verification and pre-authorizations
- Provide patient communication in person and over the phone
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Administrative Assistant
Kool It Rite AC Refrigeration and More
Mandeville
01.2021 - Current
- Coordinated scheduling, dispatching, and customer communication to ensure smooth operations
- Facilitated high-volume calls and service coordination for efficient issue resolution
- Managed scheduling, dispatching, and customer communication
- Provided effective customer service in fast-paced environment, addressing inquiries and concerns promptly
Medical Assistant
Northlake Medicine & Wellness
Mandeville
01.2022 - 04.2023
- Collected and recorded patient medical histories and vital signs accurately.
- Supported providers in daily clinical operations to enhance patient care and workflow efficiency.
- Assisted healthcare providers with patient examinations and treatment procedures.
- Assisted providers with daily clinical operations
- Managed scheduling and patient communication
- Coordinated patient scheduling and confirmed appointments to minimize wait times and optimize provider availability.
- Maintained accurate medical records
- Prepared examination rooms by sterilizing instruments and arranging supplies.
- Educated patients on medication instructions and post-care procedures to ensure understanding and adherence.
Education
Bachelor of Science - Health Science
Keiser University
Fort Lauderdale, FL 05.2015 - 06.2019
Associate of Science - Medical Assisting
Keiser University
Fort Lauderdale, FL 06.2011 - 06.2013
Skills
Patient Scheduling & Coordination
Insurance Verification & Prior Authorizations
Epic Electronic Medical Records (EMR)
Medical Documentation & Charting
Referral Management
- Vital signs measurement
Remote Medical Scribing
High-Volume Phone Support
Time Management & Multitasking
Virtual Communication
Customer Service & Patient Support
Certification
CPR Certified
Timeline
Medical Assistant
North Oaks Health System
05.2025 - Current
Medical Assistant
Northlake Medicine & Wellness
01.2022 - 04.2023
Administrative Assistant
Kool It Rite AC Refrigeration and More
01.2021 - Current
Bachelor of Science - Health Science
Keiser University
05.2015 - 06.2019
Associate of Science - Medical Assisting
Keiser University
06.2011 - 06.2013