Kajal Patel
Oklahoma City,OK
Summary
Senior Certified Pharmacy Technician with a proven track record at Walgreens Pharmacy, enhancing patient satisfaction, and reducing medication errors. Skilled in pharmaceutical calculations and customer service. I excel in fast-paced environments, ensuring compliance, and optimizing workflows. My commitment to continual improvement and teamwork has significantly contributed to pharmacy efficiency and safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
Edmond, OK
04.2017 - Current
- Established and updated patient profiles, medications and insurance details.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Operated cash registers to accept payments from customers.
- Processed insurance claims and resolved issues with coverage and payment.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed opening and closing duties for pharmacy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Greet patients and answer their questions about prescriptions, refills, and other pharmacy-related matters.
- Patient calls to ensure compliance.
- Patient calls and MTM (Medication Therapy Management) calls.
Education
High School Diploma -
Mcalester High School
McAlester, OK05-2016
Some College (No Degree) - Pre-Nursing
University of Central Oklahoma
Edmond, OKSkills
- Insurance processing
- Customer service
- Drug classification
- Inventory management
- Prescription filling
- Medication therapy management
- Patient communication
- Pharmacy operations
- Inventory supply monitoring
- Typing skills
- Stocking shelves
- Proper labeling
- Problem-solving skills
Certification
- PTCB certification
Languages
English
Native/ Bilingual
Gujarati
Native/ Bilingual
Hindi
Limited
Timeline
Senior Certified Pharmacy Technician
Walgreens
04.2017 - Current
High School Diploma -
Mcalester High School
Some College (No Degree) - Pre-Nursing
University of Central Oklahoma
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