Kala Zaccardo
Orlando
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Assistant
Private Family House
04.2024 - Current
- Oversaw household budgets, handled expense tracking, and procured supplies, applying financial management skills to optimize household operations
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Provided high-level organizational support, implementing systems to enhance efficiency and streamline daily tasks.
Office Manager
Keller Williams Winter Park
08.2021 - 02.2024
- Solely managed all bookkeeping (A/R and A/P) for over 800+ annual transactions, reporting directly to corporate accounting, and processed sales exceeding $1 billion annually with exceptional efficiency and accuracy
- Developed, implemented, and refined systems to optimize Market Center operations, enhancing overall organizational effectiveness
- Led month-end closing procedures, delivering accurate financial statements within two business days post-closing
- Optimized operations and implemented cost-saving strategies, increasing owner profitability by 10–12%.
- Increased agent retention by 20% through the creation of effective onboarding programs and ongoing support initiatives, fostering strong professional relationships
- Directed the development and management of annual budgets, consistently tracking expenses to ensure alignment with budgetary targets
Staff Accountant
Bioplus Specialty Pharmacy
05.2019 - 08.2021
- Reconciled financial discrepancies by analyzing account data, achieving an accuracy rate above 99%
- Oversaw and recorded entries for asset, liability, and capital accounts, including maintaining and updating depreciation schedules
- Administered the preparation and timely filing of IRS Form 1099s for eligible vendors, ensuring compliance with tax regulations
- Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
- Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Accounting Clerk
Grennan Fender Hess & Poparad
02.2018 - 05.2021
- Verified business transactions, recorded journal entries, and maintained accurate ledgers and databases for multiple clients across diverse industries
- Prepared and delivered financial summaries and reports on daily, weekly, and monthly bases, ensuring stakeholders had actionable insights
- Reviewed and balanced internal accounts, analyzed variances, and monitored depreciable assets using various financial software platforms
- Participated in month-end close activities, including journal entry preparation, account reconciliation, and sales tax computations
Billing Analyst (Contract)
Verizon
10.2016 - 04.2018
- Analyzed and resolved customer billing concerns and payment disputes, ensuring timely and accurate issue resolution
- Processed 1,000+ refunds for the Samsung Galaxy 8 recall, investigating and refunding an average of 20 refunds daily to the original form of payment
- Conducted payment investigations, ensuring refunds were processed accurately, particularly in cases involving multiple payment methods
Education
Associate of Arts -
Seminole State College of Florida
Altamonte Springs05-2016
Skills
- QuickBooks
- Sage
- NetSuite
- Dynamics GP
- Microsoft Office Suite
- Expensify
- Monday
Certification
Financial Operations Specialist
Timeline
Executive Assistant
Private Family House
04.2024 - Current
Office Manager
Keller Williams Winter Park
08.2021 - 02.2024
Staff Accountant
Bioplus Specialty Pharmacy
05.2019 - 08.2021
Accounting Clerk
Grennan Fender Hess & Poparad
02.2018 - 05.2021
Billing Analyst (Contract)
Verizon
10.2016 - 04.2018
Associate of Arts -
Seminole State College of Florida
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