Kalaeb Gebru
Commerce City,CO
Summary
Personable and motivated professional with a proven ability to lead teams effectively while fostering a positive work environment. Strong understanding of operational procedures, complemented by exceptional organizational and communication skills. Committed to driving team success and enhancing productivity through collaboration and strategic problem-solving. Eager to contribute to organizational goals and elevate team performance in dynamic settings.
Overview
2
2
years of professional experience
Work History
Shift Lead
Panda Express
02.2025 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols..
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed store opening and closing procedures and balanced tills.
Passenger Service Agent
Frontier Airlines
08.2024 - 01.2025
- Checked in passengers, assigned seats, and issued boarding passes.
- Weighed luggage and collected fees for excess baggage.
- Coordinated ground transportation services for arriving and departing passengers.
- Educated passengers on safety procedures and provided assistance to disabled passengers
Assistant Manager
Burger King
02.2024 - 06.2024
- Ensure adherence to company policies, food safety regulations, and health codes.
- Assist in inventory control, ordering, and managing stock levels.
- Help manage cash handling, registering, closing, and balancing tills.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
School of Aygoda
07-2022
Skills
- Customer service focus
- Problem Solving
- Inventory Management
- Payment processing
- Regulatory compliance
- Employee training
Languages
Amharic
Native or Bilingual
Tigrinya
Native or Bilingual
Arabic
Limited Working
English
Native or Bilingual
References
- Nathaneal Brown (Manager)
720-980-8673
Personal Information
- Age: 21
- Driving License: 172550816
Timeline
Shift Lead
Panda Express
02.2025 - Current
Passenger Service Agent
Frontier Airlines
08.2024 - 01.2025
Assistant Manager
Burger King
02.2024 - 06.2024
High School Diploma -
School of Aygoda
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