Kalah Jones
1320 West Thompson Lane, Edwards ,MS
Summary
Accomplished Public Safety Dispatcher with a proven track record of enhancing community safety through effective emergency call response and incident documentation. At Jackson (MS) Police Department, prioritized urgent communications, ensuring swift action. Skilled in radio communications and proficient in relevant software, demonstrating both critical technical abilities and exceptional interpersonal skills. Continuously advanced professional development in records management and emergency protocols.
Overview
7
7
years of professional experience
Work History
Public Safety Dispatcher
Jackson (MS) Police Department
10.2023 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
Deputy Jailer.
Hinds County Sheriff's Office
10.2022 - 10.2023
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Contributed to maintaining a secure facility by diligently monitoring inmate activities and behavior.
- Assisted in the planning and execution of facility-wide emergency drills, ensuring preparedness for potential crises within the jail setting.
- Participated in ongoing professional development training courses to stay current with industry trends and best practices.
Police Records Specialist
Jackson Public School District, Police Department
07.2020 - 10.2022
- Developed strong working relationships with external stakeholders such as insurance companies, resulting in smoother processing of claims involving police reports.
- Participated in ongoing professional development opportunities to stay informed about industry best practices and emerging trends in law enforcement recordkeeping.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring timely responses for request for information from officers and the court system.
Public Safety Dispatcher
Jackson Public School District, Police Department
07.2017 - 10.2020
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Collaborated with other public safety agencies during joint operation ensuring effective communications and resource allocation.
Education
No Degree - General Studies
Hinds Community College
Raymond, MS05.2026
High School Diploma -
Raymond High School, Raymond, Ms.
Raymond, MS05.2017
Skills
- Highly effective communication
- Radio Communications
- Emergency call response
- Incident documentation
- Information Gathering
- Emergency protocols
- Records Management
Timeline
Public Safety Dispatcher
Jackson (MS) Police Department
10.2023 - Current
Deputy Jailer.
Hinds County Sheriff's Office
10.2022 - 10.2023
Police Records Specialist
Jackson Public School District, Police Department
07.2020 - 10.2022
Public Safety Dispatcher
Jackson Public School District, Police Department
07.2017 - 10.2020
No Degree - General Studies
Hinds Community College
High School Diploma -
Raymond High School, Raymond, Ms.
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