Kalan Inman
Prescott Valley,AZ
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
21
21
years of professional experience
Work History
Account Executive
Davidson’s Inc.
08.2021 - Current
- Responsible for establishing and growing relationships with Davidson’s customers all across the country through outbound phone, email and text messages.
- 50+ outbound sales calls a day
- Acting as a business advisor to FFL holders, providing market analysis, trend information and recommendations for product expansion.
- Managed sales cycle to maintain solid customer base.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Answering inbound phone calls to call center to provide resolution to customer problems, call transfers and order placement.
- Meeting and exceeding revenue goals set by sales management team.
- Coordinating customer shipments, due net 30 credit account payments and reviews for limit increases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
Prescott Consolidated Court Clerk
Prescott Consolidated Court
02.2019 - 09.2020
- Front window service of clerk’s desk in the City/Justice Court of Prescott
- Processing payments, reconciling a cash drawer everyday
- Filing motions, writing Judge ruling responses
- Data entry- docketing felony and misdemeanor complaints from the Prosecutor’s office
- Courtroom clerk duties- taking notes, recording session, typing order documents
- Scheduling court hearings, sending notice to all parties
- File preparation and organization.
Market Manager
Prescott Valley Farmers Market
05.2018 - 06.2019
- Upon request of local vendors, I formed Prescott Valley Farmers Market, LLC
- I coordinated with Fain Signature Group property managers for market site and event schedule
- Acquisition of event permits from the city of Prescott Valley & Yavapai County Health Department
- Coordination of local agriculture and craft vendors
- Planned and launched a media, print & radio marketing campaign for the Sunday market
- Collection & reconciliation of vendor 10% dues.
- I signed the LLC over to the vendors after a year of being the sole stake holder of the corporation
Assistant Market Manager
Prescott Farmers Market
04.2016 - 03.2018
- Onsite physical coordination of vendors and equipment every Saturday morning market
- Reconciliation of market cash drawer and CC terminal at the end of each market
- Coordination of vendors through the week by email correspondence.
Shift Manager
Aldi Food Market
02.2014 - 05.2015
- Responsible for front and back end management of staff, registers and safe; customer returns and service, stocking, merchandising, and clean up
- Hold keys to the store, safe, registers for opening and closing
- Receiving, organizing, stocking and merchandising of shipments at 6 am
- Running the closing shift.
Web Product Specialist
Sierra Circuits
12.2009 - 05.2011
- Contacted 40 new and existing customers per day to discuss new products and services, explain product features and solicit orders
- Created and continuously updated customer profiles and project records in an electronic database called FEMS (Front End Management System)
- Developed competitive comparison tables of printed circuit board fabrication costs, fees, ratings, category and product performance to use for account sales calls
- Negotiated prices, terms of sale and service agreements
- Managed a portfolio of 2,000 accounts
- Responsible for keeping thorough physical records of all projects and related transactions for the accounting department
- Maintained relationships with customers for valued customer retention
- Answered and directed incoming calls, providing relevant information to customer queries
- Participated in trade shows, directly representing the manufacturer to prospective customers.
Account Manager
Dzurenda And Associates
09.2009 - 11.2009
- Direct Business to Business outside sales representation for AT&T
- Retained existing customer accounts by upgrading service plans and renewing contracts
- Won new accounts by leveraging products and services against competitor services
Sales Associate
Sunglass Hut
06.2006 - 10.2006
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Sales Associate
Omaha Steaks
11.2002 - 08.2003
- Directly represented the company and products to customers, providing relevant information and product recommendations
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
Bachelors of Science in Business Management -
University of Phoenix
01.2009
Fayetteville Technical Community College
01.2005
North Central Texas College
01.2004
Associate of Arts - Dual Credit Program For High School Diploma
De Anza Community College
Cupertino, CA2003
Skills
- Customer Relationship Management
- Written and verbal communication
- Strategic selling
- Customer Service
Timeline
Account Executive
Davidson’s Inc.
08.2021 - Current
Prescott Consolidated Court Clerk
Prescott Consolidated Court
02.2019 - 09.2020
Market Manager
Prescott Valley Farmers Market
05.2018 - 06.2019
Assistant Market Manager
Prescott Farmers Market
04.2016 - 03.2018
Shift Manager
Aldi Food Market
02.2014 - 05.2015
Web Product Specialist
Sierra Circuits
12.2009 - 05.2011
Account Manager
Dzurenda And Associates
09.2009 - 11.2009
Sales Associate
Sunglass Hut
06.2006 - 10.2006
Sales Associate
Omaha Steaks
11.2002 - 08.2003
Bachelors of Science in Business Management -
University of Phoenix
Fayetteville Technical Community College
North Central Texas College
Associate of Arts - Dual Credit Program For High School Diploma
De Anza Community College
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