Kalani Thompson
SC
Summary
Dynamic Front Desk Receptionist with a proven track record at Cienega Med Spa, excelling in customer service and appointment scheduling. Known for creating a welcoming atmosphere and ensuring client satisfaction through attentive follow-ups. Strong time management and problem-solving skills contribute to efficient operations and exceptional first impressions.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Cienega Med Spa
03.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Customer Service
- Time Management
- Appointment Scheduling
- Phone Etiquette & Multi-line Phone Systems
- Handled client follow-ups and satisfaction check-ins post-treatment.
Shake Shack Crew Member
Shake Shack
09.2022 - 10.2023
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Associate of Science - Psychology
Pierce College
Los Angeles, CA08-2026
High School Diploma -
Simi Valley Charter
Simi Valley, CA06-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Appointment scheduling
- Telephone etiquette
Timeline
Front Desk Receptionist
Cienega Med Spa
03.2024 - 03.2025
Shake Shack Crew Member
Shake Shack
09.2022 - 10.2023
Associate of Science - Psychology
Pierce College
High School Diploma -
Simi Valley Charter
Similar Profiles
Dawn EdmondsonDawn Edmondson
Master Stylist / Salon Manager at Sirius Day Spa, Salon & Med SpaMaster Stylist / Salon Manager at Sirius Day Spa, Salon & Med Spa
Leah OrganisciakLeah Organisciak
Mecical Aesthetician at Bella Sante Med Spa/Day SpaMecical Aesthetician at Bella Sante Med Spa/Day Spa
Sunshine WolridgeSunshine Wolridge
Lead Esthetician at Spa Dulce Med SpaLead Esthetician at Spa Dulce Med Spa
Deborah VannDeborah Vann
LPN Office Nurse at Dillon Internal MedicineLPN Office Nurse at Dillon Internal Medicine
Terrence BrownTerrence Brown
Steel Worker at Eaton CorporationSteel Worker at Eaton Corporation