Kalea Vanderzanden
Banks,Oregon
Summary
Shift Lead with a proven track record of enhancing productivity and efficiency in operations. Expertise in team leadership, schedule management, and conflict resolution. Strong communication and problem-solving skills foster team cohesion and operational smoothness.
Overview
3
3
years of professional experience
Work History
Managing Shift Lead
The Pink Spoon
Forest Grove, Oregon
03.2023 - Current
- Ensured compliance with health and safety regulations at all times.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Assisted in the training of new employees.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
Lifeguard
Forest Grove Parks and Recreation
Forest Grove, Oregon
03.2022 - 03.2023
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
- Reported any unsafe conditions or suspicious activity to management immediately.
Swim Lesson Instructor
Forest Grove Parks and Recreation
Forest Grove, Oregon
03.2022 - 03.2023
- Adapted teaching methods as needed to accommodate different learning styles among students.
- Enforced pool rules at all times to maintain safety standards for students and staff alike.
- Developed lesson plans tailored to meet the needs of each swimmer's skill level.
Education
High School Diploma -
Forest Grove High School
Forest Grove, OR06-2025
Basic Life Support Certification -
American Heart Association
05-2025
Medical Assisting Certification -
National Healthcare Association
04-2025
Skills
- Medical terminology
- Regulatory compliance
- Customer service
- Conflict resolution
- Organization and efficiency
- Cleaning and maintenance techniques
References
- Stacy Parker, Pink Spoon Owner: pinkspoonfg@gmail.com
- Sherri Mead, Forest Grove Aquatic Supervisor: smead@forestgrove-or.gov or 503-992-3238
- Adam Kriz, Forest Grove High School Medical Assisting Director: akriz@fghs.k12.or.us
Timeline
Managing Shift Lead
The Pink Spoon
03.2023 - Current
Lifeguard
Forest Grove Parks and Recreation
03.2022 - 03.2023
Swim Lesson Instructor
Forest Grove Parks and Recreation
03.2022 - 03.2023
High School Diploma -
Forest Grove High School
Basic Life Support Certification -
American Heart Association
Medical Assisting Certification -
National Healthcare Association