Summary
Work History
Education
Skills
Timeline
Generic

Kaleah Resurreccion

Los Angeles,CA

Summary

Dynamic and dedicated with experience as a hostess at Lola's Cafe, experience in customer service, and good multitasking. Recognized for enhancing guest satisfaction through effective communication. Skilled in safe food handling and maintaining a welcoming environment, ensuring a memorable dining experience for all patrons.

Offering a warm and approachable demeanor, eager to learn and grow in a dynamic restaurant environment or any new challenge. I can bring a foundational understanding of customer service principles and can quickly adapt to new systems and processes.

Work History

Restaurant Hostess

Lola's Cafe
11.2022 - 04.2023
  • Welcomed guests and managed seating arrangements to enhance dining experience.
  • Assisted with menu explanations, providing recommendations to improve customer satisfaction.
  • Coordinated reservations and waitlists, ensuring efficient table turnover during peak hours.
  • Maintained cleanliness and organization of the host stand for optimal functionality.
  • Handled guest inquiries and complaints professionally to uphold restaurant reputation.
  • Monitored dining area for guest comfort, proactively addressing needs or concerns.
  • Helped deliver food to tables when it was slow
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
  • Followed safety protocols to minimize hazards in kitchen environment.
  • Collaborated with kitchen staff to streamline dish retrieval and storage processes.
  • Operated dishwashing equipment to ensure cleanliness and sanitation of kitchenware when hosting was not needed

Education

Monte Vista School
Simi Valley, CA

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Restaurant Hostess

Lola's Cafe
11.2022 - 04.2023

Monte Vista School
Kaleah Resurreccion