Motivated and detail-oriented Business Administration graduate with a Bachelor of Business Administration and a concentration in Management. Strong work ethic and exceptional skills in both team-oriented and independent environments. track record of success through leadership, effective communication, and teamwork. Commitment to excellence, integrity, and innovative problem solving.
Overview
5
5
years of professional experience
Work History
FOH/Food and Beverage Manager
Hilton Garden Inn/Blue Canyon
Missoula
02.2025 - Current
Managed daily front-of-house operations, ensuring efficient execution of service, staff coordination, and customer satisfaction.
Supervised and developed team of servers, bartenders, hosts, and support staff, creating a positive and accountable workplace culture.
Coordinated employee scheduling and labor management, ensuring effective shift coverage and adherence to operational efficiency and service standards.
Developed and implemented operational procedures, training materials, and service standards to improve consistency and team performance.
Assisted with inventory management, ordering, vendor communication, and cost-control initiatives.
Collaborated with in-house social media team to create and publish content promoting events, menu offerings, brand initiatives, and guest engagement.
HOUSEKEEPING MANAGER
Paws Up Montana
Greenough
05.2024 - 02.2025
Successfully managed a team of housekeeping staff, demonstrating strong leadership and organizational skills.
Oversaw daily operations of housekeeping staff, offering constructive feedback to improve service quality.
Conducted regular inspections of guest rooms to ensure they met the highest quality standards set by the resort.
Scheduled and organized daily cleaning tasks for housekeeping staff.
Monitored inventory levels of cleaning supplies and linens, placing orders to maintain optimal stock levels.
Delivered feedback and performance reviews for direct reports, fostering professional development and enhancing team capabilities.
OPERATIONS MANAGEMENT INTERN
Home2 Suites
Roseville
01.2021 - 05.2024
Prepared weekly sales performance reports, highlighting specific areas for improvement.
Collaborated with team members to develop strategies that enhanced departmental efficiency.
Performed administrative tasks such as filing documents, scheduling appointments, and responding to emails.
Mentored team members to succeed and advance within the department and company.
Demonstrated expertise in OnQ, RNI, advanced purchase protocols, and scheduling systems to streamline operations.
Beverage Manager/Clubhouse Manager/Food and Beverage Manager at Brookside Country ClubBeverage Manager/Clubhouse Manager/Food and Beverage Manager at Brookside Country Club
FOH Manager/Food and Beverage Manager/Lead Event Coordinator at Elk Lake Resort And MarinaFOH Manager/Food and Beverage Manager/Lead Event Coordinator at Elk Lake Resort And Marina