Kaleb Saenz
Garland,TX
Summary
A dedicated worker that promotes quality assurance, issue resolution, and team collaboration. Excels at troubleshooting and supervising talented teams. Works to facilitate teams to develop action plans to address issues and present solutions to management and key stakeholders. I'm also a highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Store Manager
Whitewater Express Car Wash
Garland, TX
02.2022 - Current
- Cleaned work areas, tanks, vessels, piping systems, filters, and other related components as part of routine maintenance activities.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions, and pricing to boost sales.
- Delegated tasks to employees and monitored activities and task completion.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Coached team members to increase productivity and reduce workplace accidents.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Complied with company safety procedures, policies, and regulations to promote a safe working environment.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout the shift to optimize department productivity.
- Assisted general manager with operations game plan and company initiatives implementation.
- Identified the needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Evaluated the needs of departments and delegated tasks to optimize overall production.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
- Ensured that all chemicals were handled safely, following established protocols.
Crew Member
Golden Chick
Garland, TX
09.2021 - 11.2021
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Packed fast food products in approved containers, cups and bags.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Upheld high standards of productivity and quality in operations.
Crew Member
Piefalootin
Garland, TX
09.2018 - 02.2020
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Education
High School Diploma -
North Garland High School
Garland, TX06.2022
Skills
- Problem-Solving
- Operations Management
- Team Motivation
- Training Assistance
- Conflict Resolution
- Role Modeling
- Team Supervision
- Assigning Work
- Equipment Troubleshooting
- Staff Supervision
- Team Leadership
- Cash Handling
- Rules Enforcement
- Interpersonal Relations
Community Service/Organizations
- Ourcalling Homeless Service
- Rowlett Trash and Recycle
- Crossroads Serve Team
References
Dannie Davis
Refined Technologies-operations Manager
409-730-3025
DDavis@R-T-i.com
Bart Skinner
WhiteWater Express Car Wash General Manager
469-387-5196
Bartdaddy@hotmail.com
Anthony Prieto
WhiteWater Express Car Wash General Manager
408-921-4121 or 469-610-0575
Tracy Dowd
Piefalootin Owner
512-831-9465
Timeline
Store Manager
Whitewater Express Car Wash
02.2022 - Current
Crew Member
Golden Chick
09.2021 - 11.2021
Crew Member
Piefalootin
09.2018 - 02.2020
High School Diploma -
North Garland High School
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