Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kaleb Todd

Newport News,VA

Summary

Proven track record in enhancing customer satisfaction at JCPenney, where I excelled in cash handling and customer service. Demonstrated reliability by adapting to flexible schedules and maintaining a balanced cash drawer, contributing to a seamless shopping experience. Skilled in customer relations, my efforts led to an increase in loyalty program memberships.

Overview

1
1
year of professional experience

Work History

Cashier

JCPenney
04.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Education

N/A -

Warwick High School
Newport News

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Reliability and punctuality

Timeline

Cashier

JCPenney
04.2023 - 07.2024

N/A -

Warwick High School

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Kaleb Todd