Kaleb D. Jack
Tempe,Az
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a waiter position.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Server
Islands Restaurants, Desert Ridge
07.2024 - Current
- Uses suggestive selling skills to upsell and sell appetisers and alcohol
- Demonstrates great alcohol knowledge (flavor profile and stocked items)
- Trains new employees in most roles
- Handles large amounts of cash and credit/debit cards
- Creates recurring customers
- Well versed in Aloha POS system, and Toast POS
Broista
Dutch Bros, Scottsdale
05.2024 - 08.2024
- Mixed and brewed fresh coffees at customers demand
- Provided excellent customer service when faced with disgruntled customers
- Learned Dutch Bros brand POS system
Customer Sales Representative
Cobblestone Autospa, Cave Creek
03.2022 - 01.2024
- Learned and applied suggestive selling when upselling addons to carwashes
- Performed maintenance tasks around the store
- Demonstrated great people skills by making recurring customers
- Managed large sums of cash
- Trained and supervised new employees
- Learned Cobblestone brand POS system
- Trains new employees in most roles
- Handles large amounts of cash and credit/debit cards
- Creates recurring customers
Education
HS Diploma -
Cactus Shadows Highschool
Cave Creek05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Menu memorization
- Food running
- High volume dining
- Sales expertise
Certification
- Title 4 liquor licence
- Food handlers card
- Attended The Bartending Academy
LANGUAGES
English (Fluent)
Native or Bilingual
Spanish (NOT Fluent)
Limited Working
Interests
- I enjoy reading science fiction novels
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Cooking
- Im an aspiring (at home) bartender
Timeline
Server
Islands Restaurants, Desert Ridge
07.2024 - Current
Broista
Dutch Bros, Scottsdale
05.2024 - 08.2024
Customer Sales Representative
Cobblestone Autospa, Cave Creek
03.2022 - 01.2024
HS Diploma -
Cactus Shadows Highschool