Kaleigh Ard
Spokane
Summary
Dynamic bartender with extensive experience, specializing in mixology and cocktail pairing. Recognized for enhancing guest experiences through exceptional customer service and conflict resolution skills. Proven ability to manage high-volume service while maintaining quality and organization, contributing to a positive team environment. Highly reliable and efficient in mathematics for accurate cash handling.
Professional in the hospitality industry, known for high standards and commitment to excellence. Proven track record of creating unique cocktail experiences that drive customer satisfaction and loyalty. Valued for strong team collaboration and adaptability in dynamic environments. Expertise in mixology and customer service.
Overview
8
8
years of professional experience
Work History
Bartender
Alibi
08.2025 - Current
- Prepared and served beverages to customers, ensuring high-quality presentation and flavor.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Engaged with customers to create a welcoming atmosphere, enhancing overall guest experience.
- carefully curated specialty cocktails including pairings for exclusive dinners and compettions.
Bartender
Purgatory Craft Beer and Whiskey
02.2023 - 05.2025
- learned and took regular courses to continuously add to my knowledge of their 1200+ bottles of whiskey wall.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Collaborated with kitchen staff to coordinate service during peak hours efficiently.
- Operated point-of-sale system accurately for processing transactions and handling cash.
- Participated in training sessions to learn about new drink recipes and bartending techniques.
- Resolved customer inquiries and complaints professionally, ensuring satisfaction with service provided.
Shift Supervisor Key Lead
Dicks Sporting Goods LLC
12.2024 - 04.2025
- Supervised daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored team members on product knowledge and customer service best practices.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Monitored inventory levels, ensuring timely restocking of merchandise on the sales floor.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Analyzed sales data to identify trends and adjust strategies for maximizing store performance.
Bartender/Beertender
Omalley's Bar and Grill
02.2018 - 03.2022
- Mix and serve beverages efficiently, ensuring consistent quality and presentation.
- Maintain cleanliness and organization of bar area, adhering to safety and hygiene standards.
- Collaborate with kitchen staff to ensure timely service of food and drink orders.
- Train new bartenders on cocktail preparation techniques and customer service best practices.
Education
High School Diploma -
Lewis Palmer High School
Monument, CO05-2018
Skills
- Mixology
- Cocktail/Beer/Whiskey pairing
- Conflict resolution
- Strong multitasking
- Customer service
- Highly reliable
- Team player
- Efficient in Mathmatics
Accomplishments
A cocktail I created won 2nd at a 'Cause for Autism' event: 'Whiskey Wars' by The Isaac Foundation in September, 2025.
A cocktail I helped create got 3rd place at the 'Bloody Mary Bash' out of 15 local spokane bars hosted by ruby hospitality in October, 2025.
Languages
Spanish
Limited Working
Interests
- Wine Tasting
- Growing herbs, vegetables, or fruits in home gardens
- Learning new cooking techniques and expanding my culinary skills
- Engaging in food photography and sharing culinary creations on social media
- Documenting and sharing travel experiences
- Adventure Travel
- Food Tourism
Timeline
Bartender
Alibi
08.2025 - Current
Shift Supervisor Key Lead
Dicks Sporting Goods LLC
12.2024 - 04.2025
Bartender
Purgatory Craft Beer and Whiskey
02.2023 - 05.2025
Bartender/Beertender
Omalley's Bar and Grill
02.2018 - 03.2022
High School Diploma -
Lewis Palmer High School