Kaleigh clarahan
Maumee,OH
Summary
Accomplished Patient Access Registrar with expertise in HIPAA compliance and strong organizational skills, honed at Ensemble Health Partners. Enhanced patient satisfaction through efficient registration and insurance verification. Proven ability to optimize processes and promote continuous improvement, leveraging CRCR certification to drive success in healthcare environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Access Registrar
Ensemble Health Partners
01.2024 - Current
- Optimized appointment scheduling by accurately recording patient preferences and availability while balancing provider schedules.
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Promoted a culture of continuous improvement by actively participating in team meetings, sharing ideas for process enhancements that benefit both staff members and patients alike.
Warehouse Supervisor
Priority Dispatch Corp.
05.2021 - 11.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Oversaw daily operations and shipping and handling processes.
Pharmacy Technician
Omnicare, CVS Health
07.2007 - 09.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
Education
Bedford High School
Temperance, MISkills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Medical terminology
- Eligibility determination
- Customer service
- Registration and admissions
- Clerical skills
- CRCR Certification
Certification
- Certified Patient Access Registrar, Ensemble Health Partners - 2 years
Timeline
Patient Access Registrar
Ensemble Health Partners
01.2024 - Current
Warehouse Supervisor
Priority Dispatch Corp.
05.2021 - 11.2023
Pharmacy Technician
Omnicare, CVS Health
07.2007 - 09.2019
Bedford High School
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