Kaleigh Melville
Richville,NY
Summary
Dedicated and dependable individual committed to surpassing expectations in team support and customer service. Driven by a desire for continuous professional development, eager to expand knowledge and skills. Proven ability to work autonomously, excelling in handling assignments and consistently striving to exceed minimum requirements. Fast learner with proficient computer skills, poised to take on new challenges and contribute to the success of any organization.
Overview
15
15
years of professional experience
Work History
Pharmacy Technician
KPH Healthcare Services
Gouverneur, NY
01.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Data entry
Phlebotomy Technician
Canton Boces
Canton, NY
01.2021 - 01.2024
- Completed 30 proficient venipuncture procedures.
- Experienced with both butterfly needles and syringes.
- Achieved excellent grades consistently throughout the program.
- Collected blood units from patients of various ages and needle tolerances using venipuncture.
- Prepared equipment and tools to ensure safe blood collection.
Tax Preparer
Jackson Hewitt
Ogdensburg, NY
12.2013 - 04.2015
- Managed and reviewed company's federal and state income tax returns in paperless environment, including international aspects
- Researched tax issues to understand related laws and obtain favorable outcomes for clients
- Prepared more than 100 tax returns per season for both business and individual customers
- Completed required schedules to document income not previously subjected to required withholdings such as social security, Medicare, and payroll income taxes
Certified Nursing Assistant
Caregivers
Ogdensburg, NY
01.2010 - 12.2013
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Observed condition of patients by examining, including checking of existing conditions, such as open wounds or detecting blood in urine
- Maintained confidentiality concerning treatment and personal information
Education
C N A -
Ogdensburg Boces
Ogdensburg, NYGED - Minor in CFM (career and financial management)
Gouverneur High School
Gouverneur, NYP H L E B O T O M Y T E C H - P H L E B O T O M Y
Canton Boces
Canton, NY01.2021
Skills
- Verbal communication
- Patient observation
- Client documentation
- Organization
- Problem-solving
- Motivation
- Data Entry
- Creative thinking
- Analytical thinking
- Computer Skills
- Money Handling
Timeline
Pharmacy Technician
KPH Healthcare Services
01.2024 - Current
Phlebotomy Technician
Canton Boces
01.2021 - 01.2024
Tax Preparer
Jackson Hewitt
12.2013 - 04.2015
Certified Nursing Assistant
Caregivers
01.2010 - 12.2013
C N A -
Ogdensburg Boces
GED - Minor in CFM (career and financial management)
Gouverneur High School
P H L E B O T O M Y T E C H - P H L E B O T O M Y
Canton Boces