Kaleigh Osborne
East Moline,IL
Summary
Versatile Office Secretary offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs.
Overview
7
7
years of professional experience
Work History
Office Secretary
Illini Hospital
02.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Veterinary Assistant
Rock Island Animal Hospital
05.2022 - 12.2022
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
CNA
Wellspire
05.2021 - 05.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
Park Vista Senior Living
08.2019 - 04.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Medical Assisting
Midwest Technical Institute
Moline, IL04.2024
Skills
- Database Administration
- Account Reconciliations Knowledge
- Information Updates
- HIPAA Guideline Compliance
- Call Forwarding
- Critical Thinking
- Inventory Purchasing
- Filing Experience
Timeline
Office Secretary
Illini Hospital
02.2023 - Current
Veterinary Assistant
Rock Island Animal Hospital
05.2022 - 12.2022
CNA
Wellspire
05.2021 - 05.2022
Caregiver
Park Vista Senior Living
08.2019 - 04.2021
No Degree - Medical Assisting
Midwest Technical Institute