Kaleshia Greer
Houston,TX
Summary
Compassionate and detail-oriented healthcare support professional with 11+ years of experience in patient coordination, medical records, and customer service. Skilled in managing patient communications, scheduling, and HIPAA-compliant documentation. Proven ability to collaborate with providers, resolve service issues, and ensure smooth care delivery in fast-paced clinical environments. Seeking a Patient Service Coordinator role to continue supporting quality care and operational excellence.
Overview
12
12
years of professional experience
Work History
Patient Service Coordinator
Reliable Medequip Inc
09.2024 - 08.2025
- Supported patients and providers with medical equipment orders and service coordination
- Scheduled deliveries, pickups, and repairs to ensure timely service
- Maintained accurate patient records and order documentation in compliance with HIPAA
- Resolved patient concerns with professionalism and empathy
Medical Records Clerk
Paragon Healthcare
08.2015 - 08.2018
- Organized and maintained patient records in compliance with HIPAA standards
- Trained staff on efficient record-keeping procedures
- Improved data accessibility through updated filing systems
CNA / Private Caregiver
01.2014 - 01.2018
- Assisted patients with daily living activities, mobility, and vital signs monitoring
- Provided emotional support and maintained a safe, clean environment
- Communicated regularly with families and care teams
Education
High School Diploma -
George Bush High School
Richmond, TXSkills
- Strong organization
- Patient registration
- Appointment scheduling
- Insurance verification
Timeline
Patient Service Coordinator
Reliable Medequip Inc
09.2024 - 08.2025
Medical Records Clerk
Paragon Healthcare
08.2015 - 08.2018
CNA / Private Caregiver
01.2014 - 01.2018
High School Diploma -
George Bush High School