Lindsay Lundberg
Revere
Summary
Professional healthcare coordinator prepared for this role. Skilled in managing patient interactions, scheduling, and administrative tasks. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in communication and problem-solving. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Patient Service Coordinator
MGH
08.2017 - Current
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Promoted a culture of continuous improvement through active participation in staff meetings.
- Contributed to a positive clinic environment by consistently displaying compassion, empathy, and professionalism when interacting with patients.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Visual Merchandiser
Victorias Secret
12.2013 - 08.2017
- Worked with store managers to implement new displays, promotions and store layout changes.
- Trained and supervised team members in visual merchandising techniques for consistent brand presentation across the store.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
Education
High School Diploma -
Everett High School
EverettSkills
- Strong organization
- Efficient Appointment Coordination
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
Timeline
Patient Service Coordinator
MGH
08.2017 - Current
Visual Merchandiser
Victorias Secret
12.2013 - 08.2017
High School Diploma -
Everett High School
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