Kaley Angel
Melbourne,FL
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.
Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
1
1
year of professional experience
2019
2019
years of post-secondary education
Work History
Medical Receptionist
Suntree Internal Medicine
Melbourne, FL
02.2020 - 12.2020
- Managed patient check-ins and appointments efficiently.
- Answered phone calls and addressed patient inquiries promptly.
- Maintained accurate patient records and data entry.
- Scheduled follow-up appointments for patients effectively.
- Coordinated insurance verification and billing processes.
- Assisted medical staff with administrative tasks as needed.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Education
Heritage High School
Palm Bay, FLSkills
- Patient scheduling
- Insurance verification
- Medical billing
- Electronic records management
- Appointment coordination
- Effective communication
- Payment collection
- Reminder calls
- Patient registration
- Appointment management
- Co-payment collection
- Documentation
- Medical charting
- Insurance verifications
- Front desk operations
Timeline
Medical Receptionist
Suntree Internal Medicine
02.2020 - 12.2020
Heritage High School