Kaley Goodman
Rancho Cucamonga,CA
Summary
Reliable and positive administrative professional recognized for strong interpersonal skills, clear communication, and the ability to support daily operations and resolve issues smoothly.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Crystal Asset Management
San Bernardino, CA
01.2018 - 12.2025
- Responsible for providing exceptional customer service to new and existing tenants via telephone and email
- Inputting tenant work orders for repairs and utilizing follow up measures to ensure tenant satisfaction
- Responsible for ensuring leasing and occupancy goals are met and maintained
- Preparing and processing leases, notices, renewal offers, and move-in/move-out paperwork
- Maintaining organized files and documentation
- Updating resident records and database information
- Assisting with daily office operations and scheduling
- Processing rent payments, deposits, and fees
- Posting charges, issuing receipts, and assisting with delinquency follow-up
- Generating purchase orders and managing invoices
Leasing Agent for Bridge Housing
Atrium Staffing
Chino, CA
03.2017 - 01.2018
- Participated in a lease up of a 200-unit affordable housing/tax credit property
- Collected and verified necessary documentation from applicants in order to screen them for unit qualification in a timely manner
- Utilized data entry skills to accurately input tenant information into Yardi voyager
- Maintained a high-volume schedule of office visits from applicants
- Maintained and updated an average of 40 applicant files each week
- Provided customer service over the phone to potential applicants
- Successfully leased the property within the targeted date of completion
Split Rack Operator
Zumiez Distribution Center
Corona, CA
06.2013 - 12.2016
- Responsible for training employees
- Supervised a team of eight people & successfully hit distribution center goals
- Utilized data entry skills in warehouse computer software
- Followed and enforce safety procedures
- Received Yearly Impact Player
Education
High School Diploma -
Etiwanda High School
Etiwanda, CA01.2012
Skills
- Microsoft Office proficient
- Multitasking and organization
- Document verification
- Conflict resolution
- Time management
- Effective communication
- Scheduling and planning
- Problem-solving aptitude
Certification
California Real Estate Salesperson License
License #2225034
Issue: October 04, 2023
Timeline
Assistant Manager
Crystal Asset Management
01.2018 - 12.2025
Leasing Agent for Bridge Housing
Atrium Staffing
03.2017 - 01.2018
Split Rack Operator
Zumiez Distribution Center
06.2013 - 12.2016
High School Diploma -
Etiwanda High School