Kaley Hendrickson
Gray,KY
Summary
Dynamic Pharmacy Technician with proven expertise at Grace Health in medication dispensing and inventory control. Skilled in problem-solving and team collaboration, I enhanced pharmacy productivity and ensured compliance with safety regulations. Adept at managing drug inventory and providing exceptional customer service, I consistently optimized workflows to support efficient operations.
Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Grace Health
06.2023 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained organized inventory of pharmaceuticals and supplies for efficient operations.
- Learned safety protocols and best practices in medication handling and storage.
- Supported customer service efforts by answering inquiries regarding medications and services.
- Operated pharmacy software to manage prescription processing and patient records.
- Adhered to compliance standards in medication dispensing and patient confidentiality.
- Collaborated with pharmacy team to ensure timely refills and stock management.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Inventory Specialist
Walgreens
11.2020 - 06.2023
- Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
- Utilized warehouse management systems for tracking inventory movements and improving accuracy.
- Conducted regular cycle counts to maintain inventory integrity and support audits.
- Collaborated with supply chain teams to streamline order fulfillment and reduce lead times.
- Completed physical inventory counts each month.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Education
High School Diploma -
Lynn Camp Highschool
Corbin, KY03-2020
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Prescription filling
- Insurance verification
- Supply restocking
- Drug inventory control
- Labeling accuracy
- Drug safety
Timeline
Pharmacy Technician
Grace Health
06.2023 - Current
Inventory Specialist
Walgreens
11.2020 - 06.2023
High School Diploma -
Lynn Camp Highschool