Kaley Leonard
Zebulon,GA
Summary
Results-driven Property Manager with expertise in compliance monitoring, tenant communication, and contract negotiation. Proven ability to resolve tenant issues and maintain property standards, enhancing overall satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Property Manager
Community Associations Management
Fayetteville, GA
08.2022 - Current
- Assisted in managing property operations, ensuring compliance with company policies and regulations.
- Coordinated tenant communications to address inquiries and resolve issues promptly.
- Conducted property inspections to assess maintenance needs and uphold safety standards.
- Collaborated with vendors to negotiate service contracts, optimizing cost-effectiveness of property services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Pet Groomer
Petsense
Griffin, GA
01.2019 - 08.2022
- Groomed pets using industry-standard techniques and tools to enhance appearance and hygiene.
- Provided exceptional customer service, fostering strong relationships with pet owners and enhancing client satisfaction.
- Maintained a clean and organized grooming environment, ensuring compliance with safety and health regulations.
- Educated pet owners on proper grooming practices and aftercare for their pets' well-being.
- Supervised junior groomers, offering guidance and training to improve skills and efficiency.
- Developed scheduling strategies to optimize workflow during peak hours, improving turnaround time for services.
Babysitter
Personal Employer
Zebulon, GA
02.2016 - 01.2019
- Developed and implemented creative play and learning activities tailored to individual needs.
- Supervised children's daily activities, ensuring safety and engagement.
- Managed schedules, including meal times and nap times, to maintain routine consistency.
- Communicated effectively with parents regarding children's behavior and development.
Education
High School Diploma -
Gerke Academy
Conroe, TX05-2014
Skills
- Contract negotiation
- Budget management
- Financial budgeting and reporting
- Work order monitoring
- Administrative support
Timeline
Property Manager
Community Associations Management
08.2022 - Current
Pet Groomer
Petsense
01.2019 - 08.2022
Babysitter
Personal Employer
02.2016 - 01.2019
High School Diploma -
Gerke Academy