Kaley Ware
Lake Charles,LA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical, customer, and operational support for individuals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight.
Overview
7
7
years of professional experience
Work History
Teller
Hancock Whitney Bank
Lake Charles, LA
04.2022 - Current
- Maintained confidentiality of bank records and client information.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Delivered exceptional service to customers in person or over telephone.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Timekeeper
Turner
Sulphur, LA
09.2021 - 12.2021
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Documented unplanned absences and time-card errors.
- Identified, researched and resolved issues with hours worked.
Receptionist/Office Assistant
Plauche, Smith, & Nieset
Lake Charles, LA
03.2019 - 09.2021
- Greeted customers and employees pleasantly and maintained upbeat demeanor at all times.
- Handled various errands for employees throughout company.
- Sorted and delivered mail to company employees, including packages, letters and interdepartmental correspondence.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Obtained official signatures and required payments for different types of deliveries.
- Followed instructions precisely related to tasks and errands for multiple individuals, maintaining discretion.
- Ordered and distributed office supplies, supervising personnel's usage to maintain a fixed office budget.
- Answered and directed incoming calls using multi-line telephone system.
Head Cashier
Fred's Discount Store
DeQuincy, LA
05.2017 - 03.2019
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Education
Associate of Arts - Paralegal Studies
McNeese State University
Lake Charles, LA05.2019
High School Diploma -
South Beauregard High School
Longville, LA05.2017
Skills
- Customer relations
- Hard-working
- Employee engagement and motivation
- Punctuality
- Experienced with Microsoft
- Scheduling and calendar management
References
Farrah Hastings
Westlake Chemical
(337)794-9083
Fhastings@westlake.com
Trent Hastings
Turner Industries
Project Manger
(337)529-0433
thastings@turner-industries.com
Cheyenne Wade
Hancock Whitney Bank
Supervisor
(337)660-7110
Cheyennedimmitt@yahoo.com
Richard Jordan
Westlake Chemical
Principal HSE Specialist
(337)263-0036
Rajordan@westlake.com
Timeline
Teller
Hancock Whitney Bank
04.2022 - Current
Timekeeper
Turner
09.2021 - 12.2021
Receptionist/Office Assistant
Plauche, Smith, & Nieset
03.2019 - 09.2021
Head Cashier
Fred's Discount Store
05.2017 - 03.2019
Associate of Arts - Paralegal Studies
McNeese State University
High School Diploma -
South Beauregard High School
Similar Profiles
Sofia AntoineSofia Antoine
Financial Center Supervisor at Hancock Whitney BankFinancial Center Supervisor at Hancock Whitney Bank
Marsha FergusonMarsha Ferguson
VicePresident, Digital Strategy Product Management at Hancock Whitney BankVicePresident, Digital Strategy Product Management at Hancock Whitney Bank
Tiashia RuffinTiashia Ruffin
Bank Teller Supervisor at Hancock Whitney BankBank Teller Supervisor at Hancock Whitney Bank