Kali Barnum
Sand Springs,OK
Summary
Customer-focused professional skilled in conflict resolution and enhancing satisfaction through effective communication. Experienced in transaction management and office operations, with a strong ability to organize documents and manage schedules. Committed to fostering team collaboration and driving organizational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Livi Lee's Donuts
Sand Springs, Oklahoma
03.2026 - 08.2026
- Handled cash, credit, and mobile payments securely.
- Processed customer transactions efficiently and accurately.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Engaged customers with active listening to deliver exceptional service.
- Greeted customers and provided information about store products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to ensure smooth operations.
- Monitored inventory levels at the register for timely restocking.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Administrative Assistant
Gilley Electric
Tulsa, Oklahoma
03.2024 - 11.2025
- Managed scheduling and appointments for executive team, optimizing time management and operational efficiency.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained filing systems, facilitating quick access to important information.
- Received and managed incoming calls, providing assistance and directing inquiries to the appropriate department. and directed callers to the appropriate department or employee.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Collaborated with team members to improve workflow and communication processes.
- Processed invoices for payment using accounting software applications.
- Sorted and categorized files, developed spreadsheets, faxed reports, and scanned documents while keeping front desk and reception area organized.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
GED -
Charles Page High School
Sand Springs, OK06-2026
Skills
- Cash handling
- Payment collection
- Customer service
- Customer assistance
- Conflict resolution
- Transaction verification
- Microsoft Excel
- Data entry
- Schedule management
- Inventory management
- Daily reports
- Inventory analysis
- Team collaboration
- Document organization
- Time management skills
- Multitasking and organization
- Clear communication
- Verbal communication
- Professionalism
- Money handling
- Money handling
Timeline
Cashier
Livi Lee's Donuts
03.2026 - 08.2026
Administrative Assistant
Gilley Electric
03.2024 - 11.2025
GED -
Charles Page High School