- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Watching Movies and TV Shows
- Music
- I enjoy helping others and giving back to the community
- DIY and Home Improvement
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- Adventure Travel
- Road Trips
- Off-Roading
- Spending time with family and friends in my spare time
Kali Evans
Harriman,TN
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at McDonald's. Excelled in team leadership and conflict resolution, significantly improving service delivery. Skilled in time management and proficient in Office 365, adept at maintaining high standards of cleanliness and safety. Demonstrated ability to exceed performance goals through effective decision-making and goal orientation.
Overview
4
4
years of professional experience
Work History
Manger
McDonald's
06.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Assistant Manager
Cash Express, LLC
10.2024 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff and customer's, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed customer's records and updated their information for their files.
Education
High School Diploma -
Harriman High School
Harriman, TNNo Degree - Transfer Program (A.S.): Pre-Allied Health Science
Roane State Community College
Harriman, TN05-2026
Skills
- Customer service
- Fast learner
- Hard worker
- Team leadership
- Time management
- Optimistic
- Decision-making
- Goal- oriented
- Computer skills -office 365- College course obtained
- Health Compliance
- Food Safety
- Conflict resolution
- Scheduling
- Sympathetic
- Daily maintenance and cleanliness
Interests
Timeline
Assistant Manager
Cash Express, LLC
10.2024 - 11.2024
Manger
McDonald's
06.2021 - Current
High School Diploma -
Harriman High School
No Degree - Transfer Program (A.S.): Pre-Allied Health Science
Roane State Community College
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