Kali Gallardo

- Accomplished multiple tasks within established timeframes.

- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

- Cross-trained existing employees to maximize team agility and performance.

-Established team priorities, maintained schedules and monitored performance.

- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

- Created products due to supply and demand.

- Expanding my business by networking with promoters and event coordinators.

- Setting up and striking down my booth whenever I vend at an event.

- Built relationships with customers and community to promote long term business growth.

- Maintained current knowledge of evolving changes in marketplace.

- Making appointments for students to speak with counselors about their educational plan.

- Answered phone promptly and directed incoming calls to correct offices.

- Confirmed appointments, communicated with students, and updated student records.

- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

- Resolved student problems and complaints.

- Corresponded with students through email, telephone, or postal mail.

- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.

- Completed installations within deadlines, adhering to company policies and safety guidelines.

- Installed and configured new equipment and systems according to company standards.

- Followed all company guidelines regarding safety procedures when out in field.