Proficient server experienced in training new staff and fostering effective communication among team members. Known for anticipating guest needs and providing attentive service in fast-paced settings, contributing to overall customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server
Derryfield Country Club Restaurant
Manchester
05.2024 - Current
Train new servers on restaurant protocols and customer service standards.
Fill condiments and napkin containers during slack periods.
Provide attentive service to guests in a fast-paced dining environment.
Provided excellent customer service to ensure satisfaction.
Perform opening and closing duties such as setting up the dining area, restocking supplies.
Provide exceptional service to high volume of daily customers.
Communicate with hosts, bussers, and kitchen staff to prepare for and serve customers.
Check identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
VIP Bottle Server
Soho
Manchester
01.2025 - 06.2025
Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Took drink orders from tables and bar area and relayed to bartenders.
Responsible for maintaining the cleanliness of work areas before leaving each shift.
VIP Bottle Server
Whiskeys20
Manchester
09.2018 - 11.2020
Delivered exceptional service to VIP guests in high-energy environments.
Managed drink orders efficiently during peak service times.
Assisted in maintaining cleanliness and organization of the service area.
Monitored guest consumption of alcohol to ensure compliance with state regulations.