Kalie Thompson
Troy,AL
Summary
Proactive Server and Crew Trainer with extensive hospitality service expertise. Demonstrated strong multitasking skills, collaborated with team members for efficient workflow, and provided exemplary customer service during high-volume periods. Skilled in using the Toast system, performing opening and closing duties, and training new staff to ensure exceptional guest experiences.
Overview
5
5
years of professional experience
Work History
Server/Crew Trainer
54th Street Grill & Bar
10.2022 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with Toast system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Ellis County BBQ
06.2021 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bistro Server/ Bartender
Courtyard Fort Worth Historic Stockyards
09.2019 - 04.2020
- Supported team members during busy shifts, ensuring seamless coordination of orders and timely delivery of meals.
- Assisted in the training of new bistro servers, sharing valuable experience and effective techniques for providing exceptional service.
- Enhanced customer satisfaction by providing efficient and attentive service in a high-paced bistro environment.
Education
Nursing
The University of Texas At Arlington
Arlington, TXSkills
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
Timeline
Server/Crew Trainer
54th Street Grill & Bar
10.2022 - 06.2024
Bartender
Ellis County BBQ
06.2021 - 10.2022
Bistro Server/ Bartender
Courtyard Fort Worth Historic Stockyards
09.2019 - 04.2020
Nursing
The University of Texas At Arlington
Similar Profiles
George BrownGeorge Brown
Server at 54th Street Grill & BarServer at 54th Street Grill & Bar
Kimberly DuranKimberly Duran
Server/Bartender at 54th Street Grill & BarServer/Bartender at 54th Street Grill & Bar
Samuel KiddSamuel Kidd
Server at 54th Street Grill & BarServer at 54th Street Grill & Bar
Eric AlvarezEric Alvarez
Kitchen Manager at 54th Street Grill & BarKitchen Manager at 54th Street Grill & Bar
Shade SpeignerShade Speigner
Multi-Craft Maintenance Technician at T. Marzetti CompanyMulti-Craft Maintenance Technician at T. Marzetti Company