Kalis Lanier

Advanced leadership skills , operational excellence and organizational development with a good understanding of the corporate business sector. Recognized for inspiring management team members to excel and encouraging creative work environments. Enthusiastic business professional, eager to contribute to team success through hard work and dedication. Analytical to detail. Professionally trained and skilled. Self Motivated to learn, grow and excel in any business sector. Experienced in policy development and staff management procedures positively impacting overall morale and productivity. Eighteen years of experience in customer service, excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistent in saving costs while increasing profits.

My overall goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new environments and challenges to best enhance the organizational brand.

Buffalo State College

• Achieved certificate of completion through effectively helping with civic and community engagement.
• Excellence award for the Arthur O. Eve Educational Opportunity Program honors for exemplary academic performance during the 2020 Spring semester.
• Academic achievement award in recognition of outstanding achievement of cumulative gpa of 3.0 or higher 2021.
• Member of the phi theta Kappa ( National Honors Society )
• Deans list Awarded 2019, 2020, 2021