Summary
Overview
Work History
Education
Skills
Timeline
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Kalisha McBride

Hoover ,AL

Summary

Proactive and detail-oriented Dental Receptionist with a proven track record at Magnolia Family Dentistry, excelling in patient documentation and delivering exceptional customer service. Skilled in multitasking and maintaining confidentiality, adept at enhancing patient satisfaction and streamlining appointment processes.

Overview

1
1
year of professional experience

Work History

Dental-receptionist

Magnolia Family Dentistry
Columbus MS
10.2023 - 08.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Education

Associate Of Applied Science -

East Mississippi Community College
Scooba, MS

Skills

  • Excellent multitasking capability
  • Maintaining cleanliness
  • Treatment room setup
  • Patient documentation
  • Appointment confirmation
  • Confidentiality
  • Pleasant speaking voice
  • Telephone Etiquette

Timeline

Dental-receptionist

Magnolia Family Dentistry
10.2023 - 08.2024

Associate Of Applied Science -

East Mississippi Community College
Kalisha McBride