Kaliya Morman
Bel Air,MD
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Dedicated to enriching the minds of the youth and bringing innovative learning methods into society.
Overview
5
5
years of professional experience
Work History
Shift Leader
Wendy's
Bel Air, MD
06.2021 - Current
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Delegated tasks to employees and monitored activities and task completion.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Babysitter
N/A
, MD
01.2020 - Current
- Responsibly watched children while parents were out.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Organized various activities, games, crafts and outings to keep children entertained.
Sterilization Technician
GMBC
Towson, MD
05.2022 - 08.2022
- Kept work area clean at all times following established safety protocols.
- Cleaned and sterilized instruments and equipment following policy procedures, industry standards and manufacturer instructions for use.
- Maintained accurate records regarding all activities associated with the sterilization process.
- Monitored surgery schedules daily, identifying potential needs for cases.
- Assisted with inventory management of sterile supplies including ordering new supplies when needed.
Team Member
McDonald's
Bel Air , MD
02.2019 - 02.2022
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
- Looked for ways to go above and beyond job requirements.
- Addressed customer needs, responding to specific requests.
Education
Associate of Applied Science - Psychology
Harford Community College
Bel Air, MD05-2025
Skills
- Customer Service Management
- Decision-Making Capabilities
- Training Assistance
- Motivational Leadership
- Individual Tutoring
- Scheduling
- Fast Learner
- Time Management
- Communication
- Team Work
Affiliations
- Singing
- Creative Writing
- Jewelry Making
- Art
- Dancing
References
References available upon request.
Timeline
Sterilization Technician
GMBC
05.2022 - 08.2022
Shift Leader
Wendy's
06.2021 - Current
Babysitter
N/A
01.2020 - Current
Team Member
McDonald's
02.2019 - 02.2022
Associate of Applied Science - Psychology
Harford Community College
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