Kaliyah Hairston
Pittsburgh,PA
Summary
Driven professional with a proven track record at Burger King, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through attentive service, achieving excellent accuracy levels in transactions. Skilled in both interpersonal communication and technical cash register systems, adept at creating a welcoming environment and efficiently resolving customer issues. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Burger King
Pittsburgh, PA
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Wait Staff Member
The Grand Residence
Pittsburgh, PA
06.2022 - 09.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Served food and beverages promptly with focused attention to customer needs.
Education
Pittsburgh Carrick High School
Pittsburgh, PA06.2025
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Cash Register Operation
- Order Taking
Timeline
Cashier
Burger King
06.2023 - 08.2023
Wait Staff Member
The Grand Residence
06.2022 - 09.2022
Pittsburgh Carrick High School