Kaliyah Ling
Tallahassee
Summary
Pursued full-time opportunities leveraging strong problem-solving skills and effective communication to drive team success.
Overview
12
12
years of professional experience
Work History
Disaster Case Manager
Endeavors Staffing
Tallahassee, FL
12.2025 - Current
- Evaluated client requirements to formulate tailored disaster recovery strategies.
- Collaborated with community resources to enhance access to essential services.
- Facilitated case management support by conducting ongoing follow-up and advocating for client needs.
- Designed and implemented training materials for new staff on disaster response protocols.
- Oversaw management of complex case files to ensure adherence to regulatory requirements and agency standards.
- Facilitated workshops to educate clients on available resources and recovery options.
- Executed outreach initiatives within impacted communities to identify prospective clients requiring case management services.
- Engaged in professional development initiatives to enhance expertise in disaster case management best practices.
- Delivered emotional support to clients during crisis situations, showcasing empathy and professionalism.
- Cultivated strategic partnerships with community organizations to enhance resource sharing and collaboration.
Home Health Aide
Synergy Home Care, Home Health Care
Tallahassee, FL
12.2024 - 12.2025
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Crime Intelligence Technician
Department of Children and Family Services
Tallahassee, FL
12.2023 - 11.2024
- Demonstrated strong critical thinking skills by identifying potential intelligence gaps, developing targeted collection plans, and evaluating the credibility of incoming information.
- Streamlined data management systems to improve efficiency and accessibility of critical information for team members.
- Increased collaboration between team members by implementing regular communication channels and meetings.
- Employed innovative methodologies for collecting new sources of information that significantly expanded the depth and breadth of available intelligence resources.
- Enhanced intelligence analysis by streamlining data collection and processing methods.
Clinical Aide/ BusDriver
Aveanna Heathcare
06.2023 - 11.2023
- Maintained a clean and organized clinical environment, adhering to strict infection control protocols.
- Assisted with patient care,(changing the diapers, and assisting with feeding tubes) Including monitoring, vital signs
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Substitute Teacher
Leon County Schools
01.2021 - 10.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
HHA
Hopewell In-Home Senior Care
Tallahassee, FL
10.2017 - 12.2020
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
Cargiver
Harbor Chase Assisted Living
Tallahassee, FL
07.2014 - 06.2017
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
High School Diploma -
Rickards High School/Ed Options
Tallahassee, FL05.2014
Skills
- Collaborative teamwork
- Social engineering
- Geospatial intelligence
- Research
- Information security
- Cybersecurity
- Team player
- Verbal, interpersonal, and written communication
- Maintaining records
- Data collection
- Research and analysis
- Problem-solving
- Time management
- Teamwork and collaboration
- Teamwork
- Multitasking
- Strategic planning
- Documentation
- Schedule management
- State Driver's license
- Typing and written communication
- Patient care
- Client documentation
- Personal hygiene assistance
- Vital signs monitoring
- Information verification
- Problem-solving abilities
- Reliability
Additional Information
As of March 29th 2025 I became apart of an amazing organization. Zeta Phi Beta sorority Incorporated Beta alpha lota Zeta Chapter as a Zeta Amicae.
Timeline
Disaster Case Manager
Endeavors Staffing
12.2025 - Current
Home Health Aide
Synergy Home Care, Home Health Care
12.2024 - 12.2025
Crime Intelligence Technician
Department of Children and Family Services
12.2023 - 11.2024
Clinical Aide/ BusDriver
Aveanna Heathcare
06.2023 - 11.2023
Substitute Teacher
Leon County Schools
01.2021 - 10.2023
HHA
Hopewell In-Home Senior Care
10.2017 - 12.2020
Cargiver
Harbor Chase Assisted Living
07.2014 - 06.2017
High School Diploma -
Rickards High School/Ed Options