Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Kalkidan Alemu

Kalkidan Alemu

Silver Spring,MD

Summary

Dynamic professional with experience in retail and education. Known for excellent people skills and time management, contributing to enhanced customer satisfaction and team success. Eager to leverage background in customer service to drive positive outcomes.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Sales Associate

Staples, The Office Supply Superstore
Rockville, MD
08.2024 - Current
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Maintained knowledge of current promotions and product features to drive sales.
  • Processed transactions accurately using point-of-sale systems, enhancing transaction efficiency.
  • Collaborated with team members to ensure store presentation met corporate standards.
  • Trained new associates on sales techniques and store policies for improved performance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Teaching Assistant

James Hubert Blake High School
Silver Spring, MD
11.2022 - 06.2023
  • Collaborated with educators to develop instructional materials and resources.
  • Monitored student progress and provided feedback to improve academic performance.
  • Organized classroom resources, ensuring efficient use of materials and space.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.

Education

Associate of Applied Science - Behavioral Health

Montgomery College
Rockville, MD
05.2027

High School Diploma -

James Hubert Blake High School
Silver Spring, MD
06.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Outgoing personality
  • Cleanliness

Accomplishments

  • Awarded Mental Health First Aid Certification by the National Council for Mental Wellbeing.
  • Raised approximately $1,000 with a lemonade bar, face-painting, and merchandise selling for my local church.

Certification

Mental Health First Aid Certified

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Learning new cooking techniques and expanding my culinary skills
  • I have a passion for photography and editing photos
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Sales Associate

Staples, The Office Supply Superstore
08.2024 - Current

Teaching Assistant

James Hubert Blake High School
11.2022 - 06.2023

Associate of Applied Science - Behavioral Health

Montgomery College

High School Diploma -

James Hubert Blake High School