Dynamic professional with experience in retail and education. Known for excellent people skills and time management, contributing to enhanced customer satisfaction and team success. Eager to leverage background in customer service to drive positive outcomes.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Staples, The Office Supply Superstore
Rockville, MD
08.2024 - Current
Assisted customers with product selection, ensuring a positive shopping experience.
Maintained knowledge of current promotions and product features to drive sales.
Processed transactions accurately using point-of-sale systems, enhancing transaction efficiency.
Collaborated with team members to ensure store presentation met corporate standards.
Trained new associates on sales techniques and store policies for improved performance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Teaching Assistant
James Hubert Blake High School
Silver Spring, MD
11.2022 - 06.2023
Collaborated with educators to develop instructional materials and resources.
Monitored student progress and provided feedback to improve academic performance.
Organized classroom resources, ensuring efficient use of materials and space.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Completed daily reports on attendance and disciplinary performance.
Education
Associate of Applied Science - Behavioral Health
Montgomery College
Rockville, MD
05.2027
High School Diploma -
James Hubert Blake High School
Silver Spring, MD
06.2023
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Outgoing personality
Cleanliness
Accomplishments
Awarded Mental Health First Aid Certification by the National Council for Mental Wellbeing.
Raised approximately $1,000 with a lemonade bar, face-painting, and merchandise selling for my local church.
Certification
Mental Health First Aid Certified
Interests
Enjoying the art of baking and pastry-making, experimenting with recipes
Youth mentor, providing guidance and support to empower the next generation of leaders
Learning new cooking techniques and expanding my culinary skills
I have a passion for photography and editing photos
I participate in various sports activities for physical activity, camaraderie, and personal growth